If you find that the Fist Erase function is not working for you within XPress, please follow these steps.
Fist Erase currently does not work with MacOS.
Fixing fist erase
- Ensure you have the latest version of XPress installed on your device: Click Here.
- Launch XPress.
- Open the application settings (Main Menu> Settings> Options tab) and ensure that the selected "Device" corresponds to actually connected IFP (i.e. IFPXX", not 'Auto').
- If not - choose the right one, and restart XPress.
If none of these solutions help resolve your issue go ahead and submit a support ticket: Click Here