Sometimes touch works everywhere except when you are using your Chrome Browser. If you are having this issue follow the steps below. ## Fixing touch in Chrome 1. Open the Chrome browser on your computer. Type chrome://flags into the omnibox. ![][1] 2. Scroll down until you see Enable touch events or type ...
**WARNING!** **Do NOT attempt a FW update without advisement from either Recordex or a Technical Representative! Updating the firmware will delete all internal data, and reset all settings back to default!** You will need to submit a support ticket in order to receive the correct FW file: [Click Here][1] ## Fi...
There are a myriad of things that may cause someone to report "No Touch". Such as drivers, cable connections, and settings. Below is a quick and easy test to determine, or eliminate, that the problem is with the IR Touch frame of the panel and help you move forward to troubleshooting. ## Testing the Touch 1....
Sometimes the sound from a computer application is muted, volume levels on the computer are low, volume on the computer is not assigned to the LED panel, or a cable is unplugged. There are a myriad of things that may cause someone to report "No Sound or Sound too low." The first thing you want to try is powering t...
Thank you for being a valued Recordex customer! We are excited to help you get acquainted with your new equipment. For a complete orientation to the Simplicity Suite of products, please click on the following links for a library of support resources. ## Our products and software * SimplicityTouch is a Inter...
If using a SimplicityCam within XPress on the SimplicityTouch IFP the camera image might be flipped either horizontally or vertically. If this is happening it is very easy to fix. ## Flipping camera 1. Open XPress. 2. Open the side menu by tapping on the three lines at top right edge of the screen. ![]...
Recordex releases new features to the XPress software suite approximately once a year during the summer in preparation for the upcoming instructional year. Here is a direct link to install the latest public version of XPress on a Windows or OS X device: [Click Here][1] Here is a direct link to XPress training m...
These instructions are for ST-700 (SimplicityTouch 70") panels, however, there are some ST-700 panels that require a different tool for updating calibration. If the SN or your ST-700 falls within one of these SN ranges then you will need to use a different tool. Otherwise, follow the instructions below. ST-700...
These instructions are for ST-700 (SimplicityTouch 70") panels, however, there are some ST-700 panels that require a different tool for running diagnostics. If the SN or your ST-700 falls within one of these SN ranges then you will need to use a different tool. Otherwise, follow the instructions below. ST-700 ...
The typical setup for situations where two devices are connected at all times. There will be a primary device connected to Touch Out #1. This is often the primary presenter's PC. This device is usually connected to HDMI 1 (but it could be connected to any input). The instructions that follow and the diagrams will a...