The typical setup for situations where two devices are connected at all times. There will be a primary device connected to Touch Out #1. This is often the primary presenter’s PC. This device is usually connected to HDMI 1 (but it could be connected to any input).

The instructions that follow and the diagrams will assume that Device #1 is connected to HDMI 1 and Touch Out #1. Often there is a second device. This may be an alternate PC for presenting, or it may be a wireless collaboration and presentation device. This device is typically connected to input HDMI 2 and to Touch Out #2.

The instructions that follow and the diagrams will assume that Device #2 is connected to HDMI 2 and Touch out #2. If two devices are connected at all time (one to Touch #1 and one to Touch#2) then the panel settings need to be configured to support this.

The following instructions will walk you through configuring the settings to allow the user to simply switch inputs (i.e. from HDMI 1 to HDMI2) and the USB touch will be auto-switched so that that the user can control both devices by touch without having to move or touch any cables.

NOTE: The default operation of the dual touch output is Touch Out#1 is disabled when Touch Out#2 is connected.

Configuring Gen 3 Dual-Touch

1. How to configure dual touch output.
   
    
2. Then you will set the TouchOut setting. Power on the panel and wait for it to fully boot.  It will show an input screen (either displaying the connected input on the screen or a No Signal screen will appear).
   
    
3. Press MENU on the remote control or from the front control buttons on the panel. 
   
    
4. This will open the On Screen Display for the settings menu.
   
    
5. Select the LOCK icon. You will need to know the password to enter this menu.  We recommend this is changed by school/district staff at the time of install.  If it has not been changed, the default is 0 0 0 0.
   
    
6. Select the TouchOut2 To option.  Select the input source for Device #2 by tapping the arrow (in our example diagram, we show Device #2 in input HDMI2).
   
    
7. Use the back arrow on the remote control or from the front control buttons on the panel to exit the menu.
   
    

Keep in mind the TouchOut setting should be set to the device that will almost always be connected. The panel is now set-up and touch should be seamless for the user when switching between the inputs. 

If none of these solutions help resolve your issue go ahead and submit a support ticket: Click Here