How to update the FW on your Recordex SimplicityCam SC13zAF

If your SC13zAF has issues with blurry image, constant zooming, choppy or shaking video. Follow the instructions below:

What you will need:

• Your Recordex SimplicityCam SC13zAF, SN: SC13-002-xxxx or SC13-003-xxxx
• Recordex SimplicityCamUpdater
• Correct FW

Note. This update does not work on cameras with the following serial number; SC13-001-xxxx

Instructions

Step 1. Plug your Recordex SimplicityCam SC13zAF into the computer. Download the latest fw package here and unzip the folder into a known location on your computer.

Step 2. Open the SimplicityCamUpdater.exe program. Meanwhile be sure to close any programs currently using the SC13zAF.

Step 3. Click FW Browse and find the .src file that came in the zipped folder. Select the firmware and click open.

The firmware location should appear on the second line, as below.

Step 4. Click run to start the firmware update.

Step 5. When complete a window will appear saying “Update is complete and the camera will restart.” Click OK. Wait for 5 seconds for the camera to completely restart.

Step 6. Open XSight and confirm that your document camera is functioning properly.

If none of these solutions help resolve your issue go ahead and submit a support ticket: Click Here